On Thursday, Japan Airlines announced that it has discovered and fixed the source of a cyberattack that delayed both domestic and international flights.
24 domestic flights have been delayed by more than 30 minutes, according to the airline, which is the second-largest in Japan after All Nippon Airways (ANA).
Although no significant disruption was recorded, public broadcaster NHK stated that issues with the airline’s baggage check-in system had resulted in delays at a number of Japanese airports.
“We located the root of the problem and fixed it. In a message on social networking site X, Japan Airlines (JAL) stated, “We are checking the system recovery status.”
“Sales have been halted for flights leaving today, both domestic and international. “We sincerely regret any inconvenience this may have caused,” the post stated.
Earlier, a JAL spokesperson informed AFP that the firm had experienced a hack.
According to Japanese media, it might have been a so-called DDoS assault, which aims to overwhelm and disrupt a server or website.
According to a statement from JAL, the network outage started at 7:24 a.m. on Thursday, 2224 GMT Wednesday, but it had no effect on the security of its operations.
The router, a device used to exchange data between networks, was then “temporarily isolated at 8:56 am” to stop the interruption, according to the statement.
Report on the collision in January
Following the release of the news, JAL shares dropped as much as 2.5% in morning trading before somewhat increasing.
The airline is the most recent cyberattack to target a Japanese company.
In 2023, Japan’s space organization JAXA was targeted, although no private data pertaining to satellites or rockets was obtained.
In the same year, a ransomware attack targeting one of Japan’s busiest ports was attributed to the Russian organization Lockbit.
The top-selling carmaker was forced to stop operations at domestic plants in 2022 due to a cyberattack at a Toyota supplier.
More recently, in June, a significant cyberattack occurred on Niconico, a well-known video-sharing website in Japan.
In a related development, a transport ministry commission charged with investigating a deadly January 2024 crash involving a JAL passenger flight issued an interim report on Wednesday, attributing the five fatalities to human error.
A coast guard aircraft carrying six crew members—five of whom were killed—was en route to provide relief supplies to a central region of Japan that had been struck by an earthquake when it collided with the aircraft at Tokyo’s Haneda Airport.
The investigation claims that the pilot of the smaller aircraft interpreted orders from an air traffic control officer as granting permission to enter the runway.
According to the investigation, the coast guard plane was 40 minutes late for its departure, which further indicated that the captain was “in a hurry” at the moment.
Even though an alarm system warned of the plane’s presence, the traffic controller was unaware that it had invaded the runway.
Just before the JAL Airbus caught fire, all 379 passengers managed to escape.
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